DX Assessment
Our Services
Donor Experience Partners (DXP) has worked with its team of advisors to create a proprietary DX survey that has been field-tested and validated. The assessment focuses on the three key areas: communication, recognition and engagement.
The final report will outline easy to implement solutions that will appeal to Board Members, Leadership, and Staff alike.
The benefits for nonprofits include:
- Identifying the current bright spots and room for improvement to determine future priorities
- Providing a baseline of the donor experience that can be compared periodically to monitor improvement
- Capturing donor intent regarding their future support including Net Promoter Scores
- Benchmarking using Donor Experience Index (DXI)™
